Shipping policy

This policy outlines the processing and delivery times for your Mat-Trix Travel Mat orders. We strive to ship your comfort to you as quickly and efficiently as possible!

1. Order Processing Time

All orders are processed and prepared for shipment within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

• Note: You will receive another notification when your order has shipped, which will include tracking information.

2. Domestic Shipping Options and Estimates (U.S. Only)

We offer the following shipping options within the United States. Costs and delivery estimates are based on the time the package leaves our warehouse, not the date the order is placed.

Shipping Method	Estimated Delivery Time (After Processing)	Cost
Standard Shipping	3 – 5 Business Days	$7.99 Flat Rate (or FREE for orders over $50)
Expedited Shipping	2 – 3 Business Days	$14.99 Flat Rate
Express Shipping	1 – 2 Business Days	$24.99 Flat Rate

3. Shipping Confirmation and Tracking

When your order ships, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours of receiving the email.

4. International Shipping

We don't currently offer international shipping.

5. Potential Delays

Delivery times are estimates and may be subject to minor delays due to high volume, weather conditions, or issues experienced by the shipping carrier (e.g., USPS, UPS, FedEx). If you experience a delay of more than 10 business days for domestic orders, please contact us at here: https://www.mat-trix.com/pages/contact. Make sure you include your name and order number.